Privacy Policy - Sabji Basket

At Sabjibasket, we value your privacy and are committed to protecting your personal information. This privacy policy explains how we collect, use, and safeguard your data when you use our website and services. By accessing or using our website, you agree to the terms outlined below.

1. Information We Collect

Personal Information: We collect personal information such as your name, email address, phone number, delivery address, and payment details when you register, place an order, or contact us for support.
Order and Transaction Information: We collect details of your purchases, transaction history, and delivery preferences to fulfill orders and improve our services.
Browsing Information: We may collect information about your browsing behavior, including the pages you visit, the time spent on our website, and the products you view or purchase.

2. How We Use Your Information

Order Processing: We use your information to process and deliver orders efficiently, communicate order status, and provide customer support.
Personalization: We use browsing and purchase data to personalize your shopping experience, recommend products, and offer relevant promotions.
Marketing Communications: With your consent, we may send you promotional emails or messages about offers, new products, and updates. You can opt out of these communications at any time.
Website Improvement: We analyze usage patterns and customer feedback to improve our website's functionality and enhance your experience.

3. Data Security

We take the security of your personal information seriously and implement technical, administrative, and physical security measures to protect your data from unauthorized access, use, or disclosure.
All payment information is processed through secure payment gateways and encrypted to ensure the safety of your transactions.

4. Sharing Your Information

Third-Party Services: We may share your information with trusted third-party service providers who assist us in operating our website, fulfilling orders, and providing customer support. These parties are bound to keep your information confidential and use it only for the purpose of assisting us.
Legal Compliance: We may disclose your information if required by law or in response to legal processes to protect our rights, privacy, or safety.

5. Cookies and Tracking Technologies

Our website uses cookies to enhance your browsing experience. Cookies are small files stored on your device that help us recognize your preferences and provide a personalized experience.
You can choose to disable cookies through your browser settings, though this may affect the functionality of our website.

6. Data Retention

We retain your personal information for as long as necessary to fulfill the purposes outlined in this policy or as required by law. When your information is no longer needed, we securely delete or anonymize it.

7. Your Rights

You have the right to access, update, or delete your personal information at any time. You can do this by logging into your account or contacting our customer support team.
You can also opt out of receiving marketing communications by following the unsubscribe instructions provided in our emails or contacting us directly.

8. Changes to This Privacy Policy

We may update our privacy policy from time to time to reflect changes in our practices or legal requirements. Any updates will be posted on this page, and the effective date will be revised accordingly.